Privacy Policy

TaralWorX (“we”, “our”, “us”) operates a mobile application (“App”) that allows users to report unclean restrooms by uploading images and relevant details so they can be cleaned promptly.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our App.

1. Information We Collect
We may collect the following types of information:

a. Photos and Reports
- When you upload an image of a restroom, we collect that image and any details you provide (e.g., description, comments).
- These images are used only for cleanliness reporting and improvement purposes.

b. Location Information (if enabled)
- If you grant permission, we may collect your device’s location to identify where the unclean restroom is located.
- You can disable location sharing in your device settings at any time.

c. Device Information
- We may collect non-identifiable device data (such as device model, OS version, and app usage analytics) to improve app performance.

d. Contact Information (Optional)
- If you register, create an account, or contact us, we may collect your name, email address, or phone number to communicate with you.

2. How We Use Your Information
We use the collected information to:
- Record and manage restroom cleanliness reports.
- Share reports with authorized cleaning or maintenance staff.
- Improve the App’s functionality and user experience.
- Communicate with you about updates or report statuses.

We do not sell, rent, or share your data with third parties for marketing purposes.

3. Data Sharing and Disclosure
We may share your information only in the following cases:
- With authorized cleaning authorities or facility teams to address reported issues.
- With third-party service providers who help operate the App, under confidentiality obligations.
- When required by law, regulation, or legal request.

Photos may be displayed publicly within the app or on dashboards to raise awareness, but identifiable faces or personal information are removed or blurred when possible.

4. Third-Party Services
Our App may use third-party tools and services to function effectively, such as:
- Google Maps API (for location tagging)
- Firebase (for app analytics and performance tracking)

These third-party services may collect certain information as governed by their own privacy policies:
- Google Privacy Policy: https://policies.google.com/privacy
- Firebase Privacy Policy: https://firebase.google.com/support/privacy

We encourage you to review these policies to understand how your data is handled by third parties.

5. Consent
By using our App, you consent to the collection, processing, and use of your information as described in this Privacy Policy.
By uploading images, you confirm that:
- You have the right to share the photo, and
- The image does not contain identifiable individuals or personal content unrelated to cleanliness reporting.

6. Prohibited Content
Users are strictly prohibited from uploading or submitting any images or materials that are obscene, offensive, illegal, or infringe on the rights of others.
You must also ensure that uploaded content does not violate any copyright, trademark, or intellectual property laws.
We reserve the right to remove such content and take appropriate action, including reporting violations to relevant authorities.

7. Data Retention
We retain your uploaded data only as long as necessary to process, train models and resolve cleanliness reports or as required by law.
You may request deletion of your data at any time by contacting us at support@taral.ai.

8. Your Rights
You have the right to:
- Contact us for any privacy-related concerns.

9. Data Security
We implement security measures such as encrypted connections (HTTPS), secure storage, and limited staff access to protect your data.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

10. Children’s Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect information from children.
If we discover such data has been collected, we promptly delete it.

11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected with a new “Last updated” date and published within the App and on our website.

12. Contact Us
If you have any questions, concerns, or data requests, please contact us at:

Email: support@taral.ai
Company: Taral AI LLC